Our latest update is finally here. It brings the functionality to send multiple notifications in a Heed at one time. This is a big update that is going to pave the way for a lot of future enhancements in future releases.

This allows you to send different notification content to different groups of users. For example, during an incident you may need to send a summary of the problem to the end users, a high level summary of the outage to management and detailed information to support users.

Each notification can be given a name to identify it. You then easily choose who you send notifications to during an update. For example, you may only need to notify the End Users in this example.