Desktop alerts are pop-up notifications that appear directly on a user’s computer screen, delivering critical information or updates in real time. These alerts are designed to capture immediate attention, ensuring that important messages are not missed, unlike emails or other notification channels that can be easily overlooked or delayed.
Key Features of Desktop Alerts
On-Screen Visibility: Desktop alerts pop up on the user’s screen, often overlaying other applications, making them hard to miss.
Customisable Design: They can be tailored to include custom branding, colors, icons, and message templates. See our customisation guide for more information.
Instant Delivery: Messages are delivered in real time, ensuring timely communication.
Interactive Options: Some desktop alerts allow for user interaction, such as acknowledgments or links to additional resources.
inform and engage
How Do Desktop Alerts Work?
Desktop alerts function through a lightweight client installed on users’ computers. This client communicates with a central server to deliver notifications based on predefined triggers or manual broadcasts. Here’s an overview of the process:
Message Creation
The administrator creates a message through a management console, selecting the audience, priority, and delivery settings.
Client Notification
The client installed on the user’s computer receives the message and displays it as a pop-up.
Tracking and Reporting
Administrators can track message delivery and user engagement through built-in reporting tools.
For detailed setup instructions, visit our setup guide.