Process Lifecycle Management
In a digital age where you can track a package from warehouse to home or see the progress of your pizza from dough to doorbell, enterprise employees are still wasting valuable time chasing colleagues for updates on business activities. Heed’s Process Lifecycle Management puts a stop to this, providing users with clear visibility across every stage of a business process.
As users work towards the completion of a digital task, Heed updates in real-time, sending targeted, actionable alerts that keep relevant users in the loop and the process moving forward. Those involved in the process can view a detailed audit of any communications and actions that have already taken place in a process.
Gain clear visibility of process lifecycles, view relevant data from enterprise systems and the actions associated with each stage of a process. Streamline activities by analysing response times from involved users.
Keep the process moving with automated alerts that allow users to respond from within the notification. Heed’s two-way integration capabilities allow for feedback directly into existing applications.
View a comprehensive timeline of communications and actions within a process. All visible in real-time, throughout your process lifecycle, adding a layer of accountability and promoting productivity.
Heed’s intuitive workflow builder allows for the complete customisation of any business process.
Heed’s two-way integration capabilities allow for instant updates between Heed and your existing platforms.
Actionable alerts are sent to key stakeholders and user groups throughout the process lifecycle to keep things moving at a steady pace.
Heed responds to end user’s actions, updating existing enterprise systems and progressing to the next stage of your process.
Learn more about bringing digital processes into one platform for improved efficiency and accountability