Does email bankruptcy make you more productive?

It’s a popular last resort for many entrepreneurs and business leaders, but why has the drastic measure of email bankruptcy become so prevalent in modern business?  Email bankruptcy is the act of purging your existing unread email “debts” and starting from scratch, i.e. deleting every email you’ve not read and starting from inbox zero.   Clearly an act reserved…

The Problem with Digital Transformation in Service Management

Despite being a delightfully cringe-worthy buzzword that every Silicon Valley wannabe entrepreneur seems obsessed with dropping at any networking event, there is no escaping the necessity of Digital Transformation for companies looking to remain competitive.  However, a recent Forbes Insight revealed that 75% of IT executives believe that the current imbalance of the desire for new product development and initiatives…

The Duplication Predicament

How many times has this happened to you?  You see an email about a task that needs completing. It seems urgent so being the savvy team player you are, you drop what you’re doing to get right on it. You do your research, source your resources, draft your files, plan the delivery, contact the…

Automation vs AI

Two words that are guaranteed to win in buzzword bingo, automation and AI are key phrases you'll hear at any business conference you may be forced to attend. With the growth of home voice assistants and smart technology in our consumer lives, we have also seen a rise in the application…