Crisis Communication

Effective internal communication is crucial in managing a crisis within an organisation. It helps to keep employees informed, engaged, and safe, and can reduce anxiety and panic. Communication must be timely, relevant, and delivered through multiple channels to ensure that all employees receive the information they need.

Employee Engagement

Effective crisis communication fosters employee engagement, promoting informed decision-making and a sense of involvement.

Anxiety Mitigation

Timely and relevant communication through diverse channels minimizes anxiety and prevents panic during crises.

Swift Crisis Communication

When speed is of the essence your crisis communication cannot afford to rely on email and overloaded inboxes.

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Surpassing Email Limitations

Emails are easily missed and quickly become outdated, limiting the capabilities of those who need to take action.

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Incident Message Visibility

Employees need to be able to see the most recent, and important, messages when dealing with major incidents.

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Enhanced Incident Communication

Heed transforms incident communication, using diverse channels for impactful alerts. Pre-set templates and push notifications enable rapid responses.

Multi-channel Alerts

Heed employs various channels (app, PC, digital signage, SMS) for extensive employee reach during major incidents.

Swift Action

Through pre-set templates and push notifications, Heed accelerates message sharing, enabling effective crisis management.