Major Incident Management
Operational Impact
Major IT incidents disrupt business operations, leading to significant operational losses and revenue reduction.
Costly Corrections
Costs associated with rectifying major incidents, including corrective actions and additional work, contribute to financial burdens.
Bespoke software development solutions
Research and Development
A workshop to answer critical questions, plan the features of your product and reduce the risk.
Product Design Sprint
A workshop to answer critical questions, plan the features of your product and reduce the risk.
Scoping Session
A workshop to answer critical questions, plan the features of your product and reduce the risk.
Bringing logic to design with a spirit of curiosity and excitement
A team of creative designers & strategists
User Experience
Efficient Incident Management
When speed is of the essence your Major Incident Management cannot afford to rely on email and overloaded inboxes.
Email Limitations for Action
Emails are easily missed and quickly become outdated, limiting the capabilities of those who need to take action.
Key Incident Message Visibility
Employees need to be able to see the most recent, and important, messages when dealing with major incidents.
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Strategy & Business
Product Development
Futures Research
Documentation
Workflow
Ecosystem
Develop your next business today
Strategies that get you on the path to success
Investments, reduce operating costs and maintenance of your business technology
Our aim is to improve return on investments & reduce costs
Corporate Strategy
Technology Services
Business Consulting
Operational Excellence
Enhanced Incident Communication
Heed transforms incident communication, using diverse channels for impactful alerts. Pre-set templates and push notifications enable rapid responses.
Multi-channel Alerts
Heed employs various channels (app, PC, digital signage, SMS) for extensive employee reach during major incidents.
Swift Action
Through pre-set templates and push notifications, Heed accelerates message sharing, enabling effective crisis management.
We work mainly with digital agencies and software companies
Outstanding software and services that solve your hassle
Technology Services
Operational Excellence
Business Consulting
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Arcus Park, Str. 231-233, 04347
Leipzig, Germany.
+49 340 90020
+49 340 90040
info@codeless.co
support@convertatheme.com