When a crisis strikes, silence is dangerous. Without fast, clear communication, staff are left confused, anxious, and unprepared. The result? Delays, poor decisions, and potential harm to both people and reputation.
Effective crisis communication is about more than information. It’s about reassurance, direction, and trust. Heed helps organisations deliver timely, relevant updates across multiple channels so employees know exactly what to do, when to do it, and how to stay safe.



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