Heed’s Microsoft Teams integration brings your internal communication workflows directly into the collaboration hub your teams already use every day. Instead of switching between tools or waiting for email, critical information and updates can be delivered straight into Microsoft Teams keeping teams informed, aligned, and engaged without interrupting their workflow.




The Heed Microsoft Teams app brings all your notifications and content directly to your workspace, keeping teams informed and engaged without leaving the Teams environment.
Organisations using Heed in Teams have reported improved message visibility and faster action, especially when teams are dispersed, hybrid, or operating across multiple time zones. Because Teams is already a daily workflow hub for many users, bringing internal communication there makes internal messages visible, actionable, and top of mind.
Integrate Microsoft Teams into Heed’s omnichannel solution to deliver notifications consistently across Teams, mobile devices, and desktops. Stay connected and ensure your team is always informed.
By unifying communication channels, Heed reduces missed messages and ensures critical updates reach everyone, improving engagement and efficiency.

Heed integrates seamlessly with leading systems such as SharePoint, ServiceNow, Salesforce, and Workday, so you can enhance internal communication without changing the way you work. Find out more about integrating with Heed.
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Answers to common questions about Heed’s Microsoft Teams integration and how it enhances employee communication.
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Yes! The Heed bot allows you to retract or update messages in real time, ensuring that only the most accurate and relevant information is visible to your team.
The Heed bot can send reminders, compliance alerts, training updates, and other critical notifications directly to Teams chat, ensuring they are seen promptly. The integration allows teams to share content, files, and context around notifications, turning alerts into actionable conversations without leaving Teams.
Absolutely! Heed seamlessly integrates with your training platforms, communication tools, and other systems to provide a unified experience within Microsoft Teams. Heed’s Teams app can be installed once through the Teams Admin Center, enabling notifications and content delivery across your organisation. If you’re not a Teams admin, your IT team can enable it for you.
1. Install via the Microsoft Teams Admin Center.
2. Authenticate users using Azure AD to align permissions and access.
3. Configure settings to define where and how notifications appear inside Teams.
4. Deliver Notices, alerts, and essential content without leaving Teams.
Yes, the Heed app supports customization options such as modifying the app’s short name, description, and icon to align with your organization’s branding.
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