Build compelling cross-channel campaigns that grab your user’s attention with Heed, the perfect XComms alternative, designed to enhance your communication strategy and engage your audience effectively.










Whether your organisation requires cloud-hosted agility or strict on-premise control, Heed has you covered. Unlike many providers, Heed continues to offer secure, flexible, and fully supported on-premise communication solutions. Maintain full control of your data, updates, and infrastructure with a platform tailored to your needs. Choose a cloud deployment for rapid setup and scalable performance, or opt for an on-premise installation when you need full data ownership, enhanced security and tailored infrastructure support all backed by Heed’s expert team.


Most platforms feel dated, cluttered, or overly technical. Heed is different: a streamlined UI that makes content creation, scheduling, and reporting simple from day one. Launch emails, alerts, and campaigns faster, reduce onboarding time, and give your team a platform they’ll actually enjoy using.
Many organisations end up paying for a separate email campaign platform just to run internal newsletters and comms. Heed includes a powerful drag-and-drop email campaign builder, so you can create and send professional newsletters, updates, and alerts without code. Add branded sections, images, buttons, and custom layouts that render beautifully across devices. Track opens, clicks, and engagement in-platform to see what’s working and refine your messaging over time and reinforce key campaigns with desktop alerts for guaranteed reach beyond the inbox.


By integrating with leading software platforms like ServiceNow, Workday, Teams and many more (including in-house systems), we transform communications from these tools, driving better engagement, ensuring timely updates, and increasing productivity across your organization. Deep integrations ensure communications are timely, relevant, and aligned with operational processes. Choose Heed for uninterrupted support, enhanced data protection, and reliable internal communications, all on your terms.
Heed’s pricing is clear, flexible and competitive. You’ll always know exactly what you’re paying for, with options to scale as your organisation grows — no hidden fees, no surprises. Packages include powerful features like unlimited emails, analytics, onboarding support, and integrations, giving you enterprise-grade functionality at a fraction of the cost of many alternatives. Unlike XComms, we don’t just offer support; At Heed, we assign you a dedicated Customer Success Manager to work with you and ensure you get the most from your internal communication.

FAQ
In this section, we address common queries about our application features, subscription options, and support services to help you navigate your experience effortlessly.
Yes. Unlike XComms, which is typically delivered as a cloud-only solution, Heed supports both cloud-based and on-premise deployment options. This gives organisations greater flexibility over data hosting, security requirements, and infrastructure control.
For businesses operating in highly regulated industries or with strict data sovereignty policies, Heed’s on-premise option allows full internal hosting. For organisations seeking faster deployment and reduced IT overhead, the cloud-based version provides a scalable, fully managed internal communication platform.
This flexibility makes Heed a strong XComms alternative for enterprises that require more control over their internal communication software deployment model.
Heed strengthens your internal communication strategy by centralising real-time alerts, targeted messages, employee engagement tools, and analytics in one platform. As a XComms alternative, it helps organisations communicate more clearly, consistently, and measurably.
Heed provides stronger visibility reporting and engagement tracking compared to XComms. With Heed, internal communicators can see who received, viewed, and acted on messages in real time, enabling measurable results and optimisation. XComms typically lacks this level of granular analytics, which can make assessing communication effectiveness more difficult.
Heed allows non-IT departments such as HR, Internal Communications and Marketing to manage and update corporate screensavers and desktop wallpapers without requiring changes to Group Policy or direct IT intervention.
Instead of submitting tickets for every campaign update, HR and Marketing teams can create, schedule, and target branded screensavers or desktop backgrounds themselves through Heed’s central platform. Whether promoting employee benefits, wellbeing initiatives, company values, or internal campaigns, they can deploy updates instantly to specific audiences all without modifying Active Directory settings or relying on IT resources.
For IT teams, this means:
For the wider organisation, it means faster campaign execution, more consistent branding, and better engagement, while IT retains full control of infrastructure and permissions.
Heed effectively separates content control from system control, enabling departments to communicate creatively without compromising security or operational stability.
Heed is a strategic internal communication platform built for today’s digital enterprise. Organisations choose Heed because it solves the real challenges that traditional channels (like email and Group Policy) can’t:
⭐ Guaranteed visibility where it matters
Heed delivers messages directly to desktops and devices with real-time alerts, persistent tickers, and high-priority layouts so critical IT, HR, safety, and operational updates actually get seen.
🎯 Precision targeting & segmentation
Instead of broadcasting to everyone, Heed lets you send messages to specific teams, locations, roles, or device groups. This reduces noise and increases engagement across distributed and hybrid workforces.
💡 Empowers non-IT teams
HR, Internal Comms, and Marketing can manage content like screensavers, wallpapers, and campaign messaging without relying on IT or editing Group Policy. Heed separates content control from infrastructure control.
📊 Actionable analytics & accountability
See who received, viewed, and acknowledged messages. This real-time reporting helps communication teams prove ROI, monitor compliance, and refine their strategy.
🔒 Flexible deployment & enterprise-ready
Heed supports both cloud and on-premise deployments, fits into secure environments, and aligns with compliance and governance needs.
📈 Scales with your organisation
From urgent IT alerts to employee engagement and wellbeing campaigns, Heed handles everything in one platform; no more disjointed tools and inbox overload.
Trusted by leading enterprise organisations
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