Desktop Notifications
Frequently Asked Questions

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FAQ

Common Questions

Your Top Questions About Desktop Alerts, Answered

What are desktop alerts, and how do they work?
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What are the benefits of using desktop alerts over email or SMS notifications?
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Can desktop alerts be customized to match my company’s branding?
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Do I need a client or agent installed?
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FAQ

Licensing and Pricing

Understand how licensing and pricing scale with your organisation’s needs.

Do I need a license to use desktop alerts for my business?
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Is there a free version or trial available?
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Technology and Integration

Answers to frequently asked questions about Heed’s platform and integrations.

Do I need a client or agent installed?
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Do you support virtual environments?
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Does the client integrate with SSO services such as Microsoft Azure?
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Does the client support automatic updates?
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Optimisation and Effectiveness

Improve communication results with Heed.

How do I measure the effectiveness of desktop alerts?
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How can I avoid overwhelming users with too many desktop alerts?
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Are there templates available for common desktop alert messages?
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Boost your internal communication with Heed desktop alerts.

Streamline communication with quick, actionable desktop alerts.
Major Incident Management
Heed optimizes incident management with real-time alerts, enabling fast response and resolution.

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Internal Communications
Heed improves internal communication with real-time updates, keeping your employees connected and informed.

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Crisis Communication
Heed streamlines crisis communication with instant alerts, ensuring quick team response.

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