Turn SharePoint into a Real-Time Communication Channel

Microsoft SharePoint is a central hub for documents, policies and company updates but it relies on employees actively logging in and checking for information. In fast-moving organisations, this often leads to missed messages and low engagement.

Heed’s SharePoint integration transforms your intranet into a real-time internal communication channel, ensuring critical updates are delivered instantly to employees wherever they are working.

Instead of waiting for employees to find information, Heed brings SharePoint content directly to them.

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Deliver Real-Time Internal Communications with Heed

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Flexible Integration with Your Existing Systems

Heed is designed to work alongside your existing Microsoft environment, making it easy to enhance SharePoint without disrupting current workflows.

The integration can be configured to trigger notifications automatically based on content updates, ensuring that communication is both timely and consistent. This allows organisations to maintain SharePoint as their content hub while improving how information is distributed.

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Improve Visibility for SharePoint Content

One of the biggest challenges with SharePoint intranets is that employees often need to actively visit the platform to see updates. A Heed integration helps surface SharePoint news, announcements and important content directly through desktop alerts, desktop notifications, lock screens and mobile communications. This makes important internal communications far more visible across the organisation.

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Reduce Reliance on Email for Internal Communications

Many organisations still rely heavily on email to distribute SharePoint updates, but important communications are often buried in crowded inboxes. By integrating SharePoint with Heed, organisations can deliver real-time notifications directly to employee desktops and devices instead of hoping employees open an email or check the intranet manually.

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Deliver More Targeted Employee Communications

A SharePoint integration allows organisations to route communications more intelligently across departments, locations, or user groups. Instead of broad company-wide messaging, content can be targeted to the employees who actually need to see it. This improves relevance, reduces communication overload and helps employees stay focused on the information most important to them.

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Create a More Connected Microsoft 365 Experience

Many organisations already use Microsoft Teams and SharePoint as part of their Microsoft 365 environment. Integrating Heed helps connect these systems together into a more unified internal communications ecosystem. Employees can receive SharePoint-driven updates through Teams, desktop alerts, mobile notifications and other communication channels without switching between multiple tools constantly

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How Heed Enhances SharePoint Communication

Heed integrates with SharePoint to ensure that important updates are not just published but seen, acknowledged and acted upon.

When new content is added or updated in SharePoint, Heed enables organisations to:

  • Deliver instant alerts to employees
  • Target messages to specific teams or roles
  • Increase engagement with important content
  • Record who and when employees engage with the content which is often required for compliance.

This creates a more proactive communication approach, where employees are informed in real time rather than needing to search for updates.

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Common Questions

Everything you need to know about integrations.

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How does the SharePoint integration with Heed work?
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What types of SharePoint content can Heed surface to employees?
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How does SharePoint integration improve employee engagement?
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Can SharePoint notifications be targeted to specific users or departments?
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Why use Heed with SharePoint instead of relying on the intranet alone?
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